SELENE RIVER PRESS : HELP
 

Online Help

    Adding Items To Your Cart

    You can add items to your cart by clicking on the PRODUCT CATALOG button found at the top left of any page. Any sections under the PRODUCT CATALOG contain items which you can purchase. To add items to your cart, click the “ADD TO CART” button found next to the item you wish to purchase. This button can be found on the catalog page and the page containing the item’s full description. Once you have clicked the “ADD TO CART” button, an orange bar will appear above the product listing indicating that the item was successfully added to your cart. This indicator bar tracks the number of items you have added to your cart during your current visit.

    The Checkout Process

    When you are done adding items to your shopping cart, you can click the cart button at the top right of any page or you can click the CHECKOUT button (on top of orange indicator bar) on any of the product catalog pages. If you have shopped with us before, you will be prompted to log in to your account. If you are a new customer, you will have the opportunity to create one. Once you have successfully created your account or logged in, you will be forwarded to the final purchasing page of the checkout process.

    Order Status

    You can check the status of your order by clicking the ACCOUNT button at the top right of any page in our site. You will be prompted to enter your email address and password to log in. Once you are logged in to the ACCOUNT page, click the “VIEW ORDER STATUS/HISTORY” link to see all purchases you have made through seleneriverpress.com since June 16, 2005, starting with your most recent purchase. Click on any order that has not yet arrived to view its shipping status and tracking information.

    Refund Policy

    Selene River Press has a 30-day Return Policy (from the date of purchase), with accompanying receipt or invoice. To request a refund for purchase(s) made through this website or via phone, please call 1-866-407-9323 or email us by clicking here.

    Be sure to include your order number and your email address in your email or have it available if you prefer to contact us by phone.

 

Copyright © 2004 - 2009, Selene River Press, Inc. and its licensors. ALL RIGHTS RESERVED.
Powered by: CodeGeek.net